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VMware Fusion 5.0.3 crashes repeatedly opening shared folders in Windows 7 guests

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Hi,

I've noticed the following (serious) problem with Fusion 5.0.3, Mac OS X 10.8.4 and Excel 2013 in a Windows 7 VM. Everything worked without problem until we upgraded Mac Os X to release 10.8.4. Since then, if we click the "Browse" button inside the "Computer" view of Excel to open a file into a shared folder, the whole virtual machine crashes. Vmware Fusion shows the dialog box telling that Windows has been stopped to avoid serious system damage.

 

Note that:

 

1) I've already tryed to disable/re-enable shared folders

2) I've already re-installed VMWare Tools in Windows guest

3) If I open files from Explorer in Windows, also browsing Shared Folders, everything works correctly and files got opened.

4) The problem is repeatable

5) Vmware Logs shows a SIGNAL 11 killed vmware-vmx. Stack trace tells there's been a problem in connection with HGFS service (which is, correctly, the Host Guest Filesystem service)

6) We started noting this problem after Mac OS X upgrade to 10.8.4; before everything seemed to work correctly.

7) The host Mac is an iMac with Intel Core i5 and 16 GB ram memory. The VM is a 64-bit VM with 4 GB ram assigned. There's space free on both hard-disks (host vs guest vmdk).

 

Is there anyone who can help me ? Or anyone who is experiencing the same problem ?

 

Thank you,

 

Luca Lazzeroni

Trend Servizi Srl

http://www.trendservizi.it


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