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Installation of VMware Inventory service (vSphere 5.1) failed with error

The installation failed at the screen while trying to connect to SSO server with url "https://hostname:7444/lookupservice/sdk/".

 

The error message displayed and advised to look at vm_ssoreg.log system temporary folder. When I looked at it, below are the last two lines of the log:

 

[2012-09-13 08:39:15,922 main  ERROR com.vmware.vim.install.cli.commands.CommandArgumentsParser] Unexpected status code: 404
[2012-09-13 08:39:15,937 main  INFO  com.vmware.vim.install.cli.RegTool] Return code is: ServiceNotResponding

 

vCenter server is on 64 bit Windows 2008 R2 and running vCenter 5.0 U1 build 804277.

 

I have installed SSO server without any problem and also installed vSphere Data Protection applicance and configured without any issue.

 

I have searched VMware knowledgebase but found no help with the existing articles. I have attached the screenshot showing the error.

 

Any help would be appreciated.

 

Thank you.


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